Support

Your partner for eClinicalWorks® implementation, service and support

A top reseller of eClinicalWorks, Curas has the knowledge and accessibility you need for a successful implementation, from hardware architecture, setup and establishment of workflow processes to being there for you, as a personal advisor, to support you day-to-day. With a presence in 48 states and thousands of physicians served, Curas is the choice for small independent practices as well as large hospital groups. Our staff is friendly and committed to providing you with the highest quality of service in a timely manner.

Curas Support Hours

Mon – Thursday: 7 am to 7 PM (CST/CDT)

Friday 7 AM to 5:30 PM (CST/CDT)

Hawaii Support Hours

Mon – Friday: 8 am to 5 PM (HST)

New Hawaii number: (808) 442-7287

Curas Support Details

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  • Guaranteed 2 hours response time
  • Active monitoring and management of your eCW application to help you spot problems before they occur.
  • Scheduled installation of eCW updates

Small Practice Benefits

support_smbizCuras support staff builds relationships with all of our clients – and that relationship is exceptionally important to the small practice. Not only will you know our techs well, but they’ll also have intimate working knowledge of your practice and system.

“I truly appreciate the personal attention, knowledge of the product, and ownership mentality that Curas brings to the table in servicing and implementing eClinicalWorks. When I have a question, the answer is but a phone call away. The Curas team has been an integral part of both the staff and the doctors’ education and acceptance of Electronic Medical Records.”

– John Appelbaum, MD, Women’s Care Consultants

Large Organization Benefits

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Hospitals, physician organizations and large practices get all the personalized support wrapped into a large, knowledgeable team that holds the experience and expertise to help you manage your entire enterprise. Curas technicians serve as an extension of your own IT team!

“Having Curas there, the comfort that they are on board with us, has been priceless. They want us to succeed. I can call Curas and they will help me immediately, or get me answers as quickly as possible. Having someone there who knows what we are going through and how to help has been big for us.”

– Karissa Miller, Director, Applications , Information Services , St. Anthony’s Physician Organization

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