ePayment Notification

From August 7th through September 1st, eClinicalWorks will be transitioning its ePayment servers to a new environment. As part of that process, eClinicalWorks must reconfigure the ePayments URL stored in a customer’s databases. This change impacts all customers using ePayments via the EMR, eClinicalWorks Kiosk or Patient Portal. No interruption in service is expected, but you may need to allow the new URLs through the firewall, or add them to the “safe sites” list in Internet Explorer® Be sure you’re using the latest supported version of Explorer (IE11) and have TLS 1.2 enabled in the settings.

 

Current URLs

New URLs

https://epayment3.eclinicalweb.com https://epayment5.eclinicalweb.com
External IP: 208.112.33.91 External IP: 76.12.185.13
https://epayment4.eclinicalweb.com https://epayment6.eclinicalweb.com
External IP: 173.239.126.22 External IP: 76.12.185.51

 

Please contact Curas Support if you have any questions about this change, or experience any issues.