Did you know that in v10, providers/prescribing agents have the ability to reassign electronic refill requests?
To use this feature, while in the refill request to be reassigned, select the user you want to reassign to from the dropdown and click Assign Refill Rx
POINTS TO CONSIDER:
- Even when a refill request is reassigned to another provider, the prescription is sent with the original provider on the script.
- If you use RX security, the system will prevent the new “assign to” user from sending the rx out unless they have rx security for the original provider.
- Curas Support can turn on a feature to have the refill response go out with the new assign to provider’s name.
- If your practice uses prescribing agents (nurses respond to refills for the provider, etc), the refill response will go out under the original provider regardless of whether the feature mentioned in #3 above is on or not. Again, the prescribing agent would have to have rx security for the original provider, if RX security is enabled.